| Impact Weight (1-100) | 5 |
|---|---|
| Security Level | Sales Staff Staff Leadership Sales Leadership Admin |
| Evergreen Weight (1-100) | 5 |
| Status | Inactive |
| Date Created | Jun 1, 2026 |
| Last Updated | Jun 1, 2026 |
| Channel | Dealer Empower X |
| Owner | Daniel Force |
Complete guide to Everbright Complete Packet requirements for funding approval.
📋 Everbright Complete Packet Checklist
- Utility Bill (no more than 6 months old)
- Usage Verification (proposal savings vs bills)
- Site Survey scheduled
- Welcome Checklist (third-party verification)
- Battery Ratio meets 150% Empower standard
- Usage Details (CCA/TDU info, rate schedule, CARE discounts)
- Title/Trust Documentation (when applicable)
- PTO Letter or NEM Bill
💡 Key Requirements
PTO Letter
📨Finding PTO LettersFor second systems where the first system PTO letter isn't available, we worked with our Tax team on a couple of different solutions based on the NEM true-up bills.
In order of preference, below are the viable solutions in lieu of the 1st system PTO letter. Our Deal Processing manager will be managing this process.
- 12-month NEM true up bill where the oldest month demonstrates negative net usage (or excess).
- Like the prior bullet, a NEM bill where the earliest month shows a very low positive value should be ok but would be evaluated on a case-by-case basis
- If there isn't a bill meeting the prior two requirements, we would accept a Google Earth photo based on two dates, one showing no system and the other showing the first system installed but with the photo dated more than 1 year ago.
Utility Bill
- Cannot be more than 6 months old
- Customer must show savings on proposal vs bills
- Critical for funding approval verification
Usage Details
- CCA/TDU information required
- Rate schedule documentation
- CARE discounts if applicable
- Usage on Usage phase must match submitted bill
Site Survey
- Must be scheduled before proceeding
- Required for system validation
- Cannot advance without completion
Welcome Checklist
- Third-party verification through EB portal
- Comprehensive project verification process
- Must be completed for Complete Packet approval
Battery Ratio
- 150% of Empower standard
- Essential for system compliance
- Affects funding eligibility
📄 Documentation Requirements
Title Documents (When Applicable)
- Mortgage Statement
- Property Tax Bill
- Original Deed
Trust Documents (When Applicable)
- Full Certification of Trust OR
- Original Trust Documents
- Required when property is held in trust
⚠️ Critical Focus Areas
Usage Matching
- Proposal usage must exactly match utility bill usage
- Verify all consumption data before submission
- Discrepancies will cause delays or rejections
Savings Verification
- Customer must demonstrate savings on proposal
- Compare proposal costs to current utility bills
- Essential for Everbright approval process
⚠️ Common Issues to Avoid
- Bill Age: Bills older than 6 months rejected
- Usage Mismatches: Proposal vs bill discrepancies
- Missing CCA/TDU Info: Required utility details
- Incomplete Documentation: Title/trust docs when needed
- Unscheduled Surveys: Must schedule before proceeding
🎯 Tips for Success
- Verify Bill Age: Check date before submission
- Match Usage Exactly: Double-check all consumption data
- Gather CCA/TDU Info: Collect utility details early
- Prepare Documentation: Have title/trust docs ready
- Complete Welcome Checklist: Don't skip verification steps