| Impact Weight (1-100) | 30 |
|---|---|
| Security Level | Public Sales Leadership Staff Leadership Staff Sales Admin |
| Evergreen Weight (1-100) | 45 |
| Date Created | Jun 1, 2026 |
| Last Updated | Jun 1, 2026 |
| Channel | Dealer Empower X |
Below are the instructions to obtain the needed GBD (Green Button Data) for each utility via computer or handheld device. Alternatively, you can call into the utility with your customer on the line and speak with the SOLAR department for live assistance. Alternatively you can use UtilityAPI as described here: UtilityAPI Steps - Interval Data Made Easy.
PG&E
PG&E solar customer service, call the main residential number at 1-877-660-6789
Step-by-step instructions
- Log in to your PG&E account.
- Navigate to your energy usage by clicking "My Energy," "Energy Usage Details," or a similar option under "Usage and rates".
- Click the Green Button icon to start the download process.
- Specify the date range for the data you want to export (e.g., the last 12 months).
- Select the CSV format for your data and then click "Download" or "Export" to save it. This will download a file containing your energy usage data.
SCE
Main Customer Service: 1−800−655−4555 Spanish 1−800−441-2232
Step-by-step instructions
- Log in: Go to the SCE website and sign in to your account. If you don't have one, you will need to register first.
- Go to usage information: In the menu, click on "Usage & Custom Savings Tips". On some versions of the site, this may be under a different menu like "Billing and Payments" or "Data Sharing & Download".
- Find the Green Button link: Look for and click the "Green Button Download my data" link, which is often located at the bottom right of the page or in the side menu.
- Select download options:
- Choose the date range for your data. You can select a specific time period or a full year.
- Select the file format. XML is the standard format, but some options might allow for CSV.
5. Download the file: Click the "Download" or "EXPORT" button. The file will be downloaded to your computer.
LADWP
Main Customer Service: 1-800-342-5397
Step-by-step instructions
- Log in: Sign in to your LADWP online account.
- Find your usage details: Go to the "Usage and rates" section, and under "Bill period usage," select "View Usage Details".
- Download the data: Find and click the "Green Button Download my data" link.
- Choose your format: The data will likely be available for download in a standardized format, such as XML or CSV. You may also have options to choose specific bill periods or time intervals.
- Share with third parties: Authorize secure, automatic transfer of your data to applications that can help you manage energy, such as those from third-party providers.
SDGE
San Diego Gas & Electric (SDG&E) solar customer service, call the main residential number at 1-800-411-7343
The customer must first enroll in My Green Button Connect. https://www.sdge.com/green-button/using-green-button-connect-my-data-residential-and-business-customers
Step-by-step instructions
- Log in to your account: Go to the SDG&E website and sign in to your "My Energy Center" account.
- Access usage data: Click on the "Usage" tab.
- Select your meter: Use the dropdown menu above the graph to choose either "Electric" or "Gas".
- Download the data: Click the "Green Button Download" button located below the graph.
- Choose your options: Select the date range and the desired file format (such as CSV).
- Download the file: Click the final "Download" button to save the data to your device